Frequently Asked Questions
Everything you need to know about our premium pet apparel and accessories.
How do I determine the right size for my pet?
We provide a detailed size guide on each product page. We recommend measuring your pet's neck girth, chest circumference, and back length while they are standing to ensure the most comfortable fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the clothing is free of pet hair and odors to qualify for a full refund.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit sooner.
Are your pet clothes machine washable?
Most of our garments are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the integrity of the fabric and prevent shrinkage.
Do you ship internationally?
Yes, we currently ship to over 20 countries. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.